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Paul Rhoads at EYC: Go “all in”

Iowa State University head football coach Paul Rhoads kicked off the 2012 Exercising Your Character event by telling the 7,000+ fourth- and fifth-graders at Hy-Vee Hall what character means in the football program at ISU: “We have three blocks that are the foundation of our football program. The first one is being smart. When I [...]

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Exercising Your Character: Speakers provide motivation along with the fun

A college coach, a 13-year-old triathlete, a former NBA star and an NFL kicker shared inspirational messages with 7,000 students at the sixth annual Exercising Your Character event, held today at Hy-Vee Hall in Des Moines. Exercising Your Character is a celebration of physical fitness, good character and sportsmanship. Fourth- and fifth-grade classes from schools [...]

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Website offers behind-the-scenes look at sustainability efforts

In ways large and small, visible and not-so-visible, Hy-Vee is making tremendous strides toward becoming a greener, more environmentally responsible company. Now you can track our progress for yourself on Hy-Vee 360, a new website devoted to sustainability and healthy living. Hy-Vee 360 employs colorful graphics and pop-up windows to show visitors how environmental initiatives are implemented in a typical Hy-Vee [...]

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In the spotlight: WDM dietitian Ellen Ries

Hy-Vee dietitian Ellen Ries of West Des Moines No. 1 (Valley West Drive) is on a roll — er, make that a run. The former Big 12 track competitor, now a member of the Runablaze Iowa elite distance running team, has made quite a name for herself with wins in several high-profile road races this spring. On Tuesday of [...]

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No one likes to make a mistake …

… but it happens to the best of us. The question is: how do you make it right again? Temkin Group, a customer service research and consulting firm, just released its Forgiveness Ratings for 2012. The company surveyed 10,000 U.S. consumers, asking them how likely they would be to forgive a company that delivered a bad experience. According [...]